Assessment Kit-SITXCCS008 Develop and manage quality customer service practices PSP Core units MEM09002 Interpret technical

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on the job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05007 Perform manual heating and thermal cutting MEM20001 Produce keys MEM20002 Assemble and test lock mechanisms MEM20003 Install and upgrade locks and hardware MEM20004 Gain entry MEM20005 Install and maintain door control devices/systems MEM20006 Maintain and service mechanical locking devices MEM20007 Plan and prepare a masterkey system MEM20008 Develop and implement a masterkey system MEM20013 Service automotive transponder systems MEM18003 Use tools for precision work CPPSEC2021A Install security equipment and systems CPPSEC3041A Maintain and service security equipment and system CPPSEC3047A Provide estimate and quote on security system CPPSEC3049A Modify and repair security equipment and system MEM13002 Undertake work health and safety activities in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents (c) RIIERR205D Apply initial response first aid RIICCM208D Carry out basic levelling RIIENV201E Identify and assess environmental and heritage concerns * We can develop additional elective units that are not listed on request (Please contact us for further information)

mobile homes and mobile workplaces CPCPGS3052 Maintain Type A gas appliance CPCPGS3055 Install gas sub-meters CPCPDR3025 Plan layout and install vacuum drainage systems RIIWHS202E Enter and work in confined spaces RIICTT306E Install cure in-place linings for existing pipeline systems CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCPRF2022 Select and install roof sheeting and wall cladding CPCPRF3021 Receive roofing materials CPCPMS2021 Assemble mechanical services components CPCPMS3031 Fabricate and install steel pressure piping CPCPMS3032 Select and fit insulation and sheathing CPCPMS3035 Install and test ducting systems CPCPMS3036 Install air handling units CPCPMS3038 Install air conditioning control equipment CPCPMS3039 Maintain mechanical services equipment CPCCWC2001 Complete penetrations and flashings CPCCWHS2001 Apply WHS requirements

Units of competency MSMWJ302 Operate a drain cleaning system MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit MEM09002B Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBFIM501 Manage budgets and financial plans FNSORG501 Develop and manage a budget MEM14001B Schedule material deliveries BSBMGT403 Implement continuous improvement MEM11007B Administer inventory procedures MEM11015B Manage warehouse inventory system BSBADM502 Manage meetings BSBINM501 Manage an information or knowledge management system BSBLED401 Develop teams and individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SITXCCS008 Develop and manage quality customer service practices PSP Core units MEM09002 Interpret technicalOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of