SCORM Compliant Package-MEM27023 Diagnose and rectify fieldbus circuits in mobile and stationary plant and equipment Certificate II Core units BSBCUS501 Manage quality

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making hand and power tools MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents Elective units CPCCWHS1001 Work safely in the construction industry MSFFF2004 Prepare surfaces for finishing MSFFM2002 Assemble furnishing components MSFFM2005 Join solid timber MSFFM2006 Hand make timber joints MSFKB2001 Prepare for cabinet installation MSFKB3002 Determine requirements for installation of cabinets MSFKB3003 Check and measure fit of cabinets MSFKB3004 Conduct on-site adjustments to cabinets and components BSBCUS301 Deliver and monitor a service to customers MSFFM2003 Select and apply hardware MSFFM2010 Set up

service and maintain air conditioning systems UEERA0052 Install

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TAEASS301 Contribute to assessment TAEDEL301 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective units TLIC0035 Apply low risk motorcycle riding behaviours TLIM0013 Conduct motorcycle rider training TLIM0020 Develop low risk motorcycle riding behaviours in others BSBINS309 Maintain business records * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MEM27023 Diagnose and rectify fieldbus circuits in mobile and stationary plant and equipment Certificate II Core units BSBCUS501 Manage quality* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.