Learning and Assessment Kit-PSPPCM023 Manage strategic contracts SIT aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ303 Operate a vacuum loading system MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS212 Undertake first response to fire incidents MSMPER202 Observe permit work MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER322 Communicate permaculture system principles to stakeholders AHCPER324 Establish a permaculture system AHCPER332 Maintain integrated plant and animal systems AHCPER335 Select plant and animal species for permaculture systems AHCPER414 Develop recommendations for integrated plant and animal systems AHCWRK322 Conduct site inspections Elective units AHCECR301 Maintain native ecosystem areas Group B AHCPER323 Use the characteristics of plant resilience in a permaculture system Group A AHCPER325 Mitigate plant pests

Core units AHCLSK331 Comply with industry animal welfare requirements AHCWHS301 Contribute to work health and safety processes Elective units AHCBIO305 Apply biosecurity measures AHCLSK301 Administer medication to livestock AHCLSK304 Carry out post-mortem examination of livestock AHCPRK301 Pregnancy test pigs AHCWRK305 Coordinate work site activities AHCWRK309 Apply environmentally sustainable work practices AHCAIS302 Process and store semen AHCINF302 Plan and construct an electric fence AHCLSK303 Carry out feedlot operations AHCLSK305 Maintain livestock water supplies AHCLSK306 Coordinate and monitor production performance AHCLSK310 Implement feeding plans for intensive production AHCLSK311 Implement feeding plans for livestock * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-PSPPCM023 Manage strategic contracts SIT aggressive or abusive customers SIRXECM002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to