Learner Guide-MSFFM3028 Prepare and apply decorative surfaces for furnishing products MSS aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDEV001 Confirm client developmental status CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRT001 Identify and respond to children and young people at risk CHCPRT003 Work collaboratively to maintain an environment safe for children and young people CHCPRT005 Work within a practice framework HLTWHS001 Participate in workplace health and safety Elective units CHCEDU009 Provide parenting

Core units CUAIND611 Work professionally in the creative arts industry CUAPPM512 Realise productions CUAPPM513 Incorporate creative and technical needs into management processes CUAPPR612 Collaborate in professional creative projects FNSORG501 Develop and manage a budget Elective units CPCCWHS1001 Prepare to work safely in the construction industry BSBFIN601 Manage organisational finances BSBLEG525 Apply legal principles in intellectual property law matters BSBOPS601 Develop and implement business plans BSBSTR603 Develop business continuity plans BSBSTR801 Lead innovative thinking and practice BSBHRM525 Manage recruitment and onboarding BSBOPS502 Manage business operational plans BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units BSBMKG501 Identify and evaluate marketing opportunities BSBMKG515 Conduct a marketing audit BSBMKG506 Plan market research BSBADM502 Manage meetings BSBPMG522 Undertake project work BSBSUS501 Develop workplace policy and procedures for sustainability BSBWRT501 Write persuasive copy BSBWOR501 Manage personal work priorities and professional development Additional electives BSBADV507 Develop a media plan BSBADM506 Manage business document design and development BSBMKG514 Implement and monitor marketing activities BSBADV509 Create mass Print media advertisements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2203 Follow environmental care procedures FWPCOR2204 Follow fire prevention procedures FWPCOR2205 Follow WHS policies and procedures HLTAID003 Provide first aid Elective units AHCFIR201 Assist with prescribed burning AHCWRK201 Observe and report on weather FWPFGM2211 Detect fires PUAEQU001 Prepare

Learner Guide-MSFFM3028 Prepare and apply decorative surfaces for furnishing products MSS aggressive or abusive customer SIRCDIS002Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce